CRM, or customer relationship management, software can be used by customers and their employees for a variety of tasks related to their account and payroll. For example, the CRM software can help keep track of customers’ contact information, account history, and purchase preferences. In addition, the software can be used to create invoices and track payments. This information can then be used to generate reports that help businesses improve their customer service. Moreover, the CRM software can also be used by employees to manage their time sheets and payroll. By using the CRM software, businesses can improve communication with their customers and employees while also gaining valuable insights into their operations.